Return Policy
Last Updated: 2024
Overview
This Return Policy outlines the terms and conditions for returning rented items to quazrelxghdhonil. All returns must comply with the terms specified in your rental agreement and this policy.
Return Process
Items must be returned on or before the return date specified in your rental agreement. We offer convenient return options:
Pickup Service
We can arrange pickup of items from your location. Please contact us at least 24 hours before your scheduled return date.
Drop-off
You may return items directly to our location at 77 Coral Bay Drive, Perth WA 6000 during business hours.
Item Condition Requirements
All returned items must be in the same condition as when they were rented, accounting for normal wear and tear. Items should be:
- Clean and free from excessive dirt or debris
- Undamaged and in working order
- Complete with all original components and accessories
- Properly packaged if returning by drop-off
Damage Assessment
Upon return, all items will be inspected for damage, loss, or excessive wear. If damage is found beyond normal wear and tear, charges will be assessed based on:
- Repair costs for damaged items
- Replacement value for lost or irreparably damaged items
- Cleaning fees for items requiring excessive cleaning
You will be notified of any charges within 48 hours of item return and inspection.
Late Returns
Items returned after the specified return date may incur additional rental fees. Late return charges are calculated on a daily basis and will be added to your account. Please contact us immediately if you anticipate a delay in returning items.
Refunds and Cancellations
Refund eligibility depends on the timing of cancellation and circumstances:
Early Cancellation
Cancellations made more than 7 days before the rental start date may be eligible for a full refund, minus processing fees.
Late Cancellation
Cancellations made within 7 days of the rental start date may be subject to cancellation fees as specified in your rental agreement.
Contact Information
If you have questions about returns or need to arrange a return, please contact us at:
Quazrelxghdhonil
85 Riccarton Ave, Riccarton, Christchurch 8011, NZ
Phone: +64 3 744 6920
Email: info@quazrelxghdhonil.world